Every Call Deserves Excellence Demands Compassion
At ECDC, every call is done with CARE
Providing Public Safety with Consolidated Dispatching
Since - 2002
East Central Dispatch Center (ECDC) has been consolidated since 2002 and is the 9-1-1 PSAP (Public Safety Answering Point) responsible for dispatching Police, Fire, and EMS for the cities of Brentwood, Clayton, Maplewood, Olivette, Richmond Heights, Rock Hill, and Webster Groves..
ECDC is a CALEA® Accredited Communications Center, all dispatchers are certified Emergency Medical Dispatchers (EMD), professionally trained and skilled, and ready to answer your call for assistance and send the appropriate resources for your needs.
Brad Wilson
A 9-1-1 Family
We are a thin gold line family that always has each other's back.
Always Available
Providing the best possible service for our communities around the clock.
Call for Service
We are 911...always here to help, no matter what the call is.
Forms & Important Information
Statistical Info
Yearly statistical information on ECDC and our staff.
ECDC Forms
A listing of all authorized ECDC forms.
Compliment
Have a good experience with a dispatcher? Tell us!
Board of Directors
The Board of Directors and Public Meetings.
Accreditation
The CALEA Communications Accreditation Program.
PulsePoint
Get alerted to sudden cardiac arrests in your area.
9-1-1 Family
A thin gold line family that is your family too.
9-1-1 Survey
Help us improve our 9-1-1 service, tell us how we did.
Ready to Join Our Family ?
A career as a 911 dispatcher is fast-paced, hectic, and above all else, rewarding. Dispatchers are the first link as a part of the emergency response system. It takes a remarkable person to do a dispatcher's work, and it is not suited to everyone. Before you apply for a dispatcher position, you should decide if emergency services dispatching is right for you. We have taken the guesswork out of your decision by compiling a list of truths about the job so you can better understand if a 911 dispatcher job is right for you.
We are friendly & professional.
Brad Wilson
Executive Director
Kurt Ploch
Deputy Director
Melissa Stites
Training Coordinator
Jennifer Yackley
Board of Directors Chairperson2024 Call Statistics
53236
Non-Emergency Calls
40718
Emergency Calls
128849
Calls for Service
222803
Total Calls Processed
What the community has said about ECDC
If you had a great experience with an ECDC dispatcher and would like to submit a testimonial of your own, please click on the button below.
“The dispatcher who handled my call was very efficient. I called with my problem and she dispatched help to me immediately. Very pleased and thankful.”
Linda
City of Shrewsbury“The dispatcher was kind, competent, empathetic; she stayed on the phone with me until the police arrived. I was very satisfied.”
Pam
City of Richmond Heights“Thank you for your service. Please be safe & keep us safe.”
Matt
City of Olivette“I have ALWAYS found wonderful, intelligent, clear and supportive partnership with emergency contacts.”
Leah
City of Olivette"My call was handled properly, I was pleased with the service I received."
Rita
City of Maplewood
Emergency: 911
Non-Emergency: (314) 645-3000
7447 Dale Ave.
Richmond Heights, MO 63117